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INSTRUCTIONS FOR USE

Welcome to VetTube, the online library of educational videos for vets. VetTube is a platform that is multilingual and multidisciplinary, that focuses on different species and provides a multi device support (tablet, smart phone, PC, Mac, …)


Learn all about VetTube by watching our tutorial video "Start on VetTube" or consulting the tutorial in PDF-file.
You can also read the instructions for use below, in which you can find the following parts:  
   

Minimal requirements
Registration
Membership
Forgot password
Choose a video         
Online payment and invoicing    
Follow a course and activate the eLearning mode   
Invoices and certificates
Edit my profile 
Favorites    
Chronological   
Speakers
Help
FAQ

 

Minimal requirements

In order to be able to use the VetTube platform, you need to have the following minimal requirements:

•    Compatible browsers: Google Chrome, Mozilla Firefox, Internet Explorer or Safari
•    Adobe Flash Player or a navigator that supports Html5
•    Internet connexion with a debit of 450+ Kbps (SD) or 1+ Mbps (HD)

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Registration

You can have a limited access to the videos (trailer, summary, …) on our homepage without creating an account. To have an extended access to the videos however, it is necessary to register to our website (free). You can register by:

-    selecting at the top of the website “create account”;
-    filling out the required fields in this registration form;
-    then clicking on “I confirm the registration”.

To consult or purchase videos, you have to log into the website. You can do this by choosing “login” at the top of the website and introducing your chosen login and password.

You can log out at each moment by clicking on the “logout” icon at the top of the site.

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Membership

In addition to the free registration, you have the possibility to become a PREMIUM member of VetTube. This system of subscription expires after the chosen period of one month or one year, unless the subscription is renewed.   

A PREMIUM member benefits of different advantages, namely exclusive promotions and a longer access to the purchased videos (30 calendar days instead of 15).

To become a PREMIUM member of VetTube, you first have to log into the website as a basic member. When you are logged in, you can click on “become member” at the top of the website. On this page you need to fill out all the required fields and choose the type of subscription (period of one month or one year). The subscription price needs to be paid online in advance, which will make the subscription valid for the chosen period.

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Forgot password

If you can’t remember your password, you can select “password lost” when you try to log in to the website. There we ask you to enter the e-mail address you used during the registration. You will receive an e-mail that allows you to reinitialize the password.

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Choose a video

Vettube:

-    contains videos in several languages;
-    contains videos about different species (small animals, horses, cattle, …);
-    has different types of content (scientific as well as technical and professional-management);
-    contains free as well as pay-per-view content;
-    and contains certified and non-certified videos.  

The certified videos give entitlement to Credits of Continuing Education - Points de Formation Continue Certifiée (PFCC) (equivalent EBP= Erkende BijscholingsPunten). The number of points to obtain from a video is mentioned for each video. To obtain these points, you need to succeed the evaluation test for the video in question (see further explanations in the “eLearning” part).

There are 2 types of videos on VetTube (You can filter the videos following these 2 types by clicking on the buttons of the same name that you can find at the top of the website):

-    Webinars: conferences with a duration generally between 16 minutes and 2 hours;   
-    How to: these videos demonstrate a specific action (for example, take a urine sample).

You can find a video by:
-    going through the list of videos (Webinars and/or how to);
-    introducing a search term in the search bar;
-    searching based on several parameters (such as the desired domain, species, language, certified or not, …). You can do this by clicking on the ‘+’-symbol in the search bar and selecting the desired parameters.

You can check out the trailer and summary for each video before watching / buying the full video.

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Online payment and invoicing

In case of a free video, you just have to log in to the website and open the chosen video to be able to watch it.

In case of a pay-per-view video, you pay the video online and in advance through a secure payment system.  

If you wish to purchase a video, you select the "buy" button that is displayed next to the video. Once you have done this, the video is directly added to your online shopping cart (that you can consult at the top of the website). To pay the video, you log in to the website, go to the shopping cart, you fill out all the required fields and follow the payment instructions. If you have a discount voucher, you can indicate the code in the « voucher » field. The amount of the voucher is automatically deducted from the purchase. If the value of the voucher is higher than the price of the video, the difference remains usable for a later purchase.

Once the payment has been completed, the video is at your disposal for consultation during a period of 15 calendar days (or 30 days for PREMIUM members).

After having purchased a video, the invoice will be at your disposal online in “my purchases”.

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Follow a course and activate the eLearning mode (to obtain the Credits of Continuing Education – PFCC/EBP)

The purchased video(s) can be found in “my videos” for consultation during 15 (or for PREMIUM members: 30) days.

2 viewing manners are possible:

-    Free viewing (without interruption and no possibility to obtain Credits of Continuing Education)
-    eLearning mode (navigation through the video is limited, multiple choice questions are displayed during / at the end of the video)

In case of a certified course (which give entitlement to PFCC or equivalent EBP), you can only obtain your education credits by following the video in the eLearning mode and by answering correctly the questions at the end (of each chapter). You need to obtain at least 60% for this evaluation test. In case of an unsatisfactory outcome, it is authorized to submit the multiple choice questions a second time, after having watched the video/chapters for the second time. Thus, in case of eLearning you only have 2 chances to obtain your education credits and corresponding certificate.

Regardless of the viewing manner, a purchased video remains available during 15 calendar days (30 days for PREMIUM members) with an unlimited viewing access. Nevertheless, during this period, more than 2 attempts of answering the multiple choice questions in eLearning mode are not allowed. 

To activate the eLearning mode, you log in to the website, go to the (purchased) video from which you can obtain credits of continuing education and click on the red tab « eLearning » that you can find under the video. Then you click on “Activate the eLearning mode”. It is now up to you to follow the conference and answer to the questions in order to obtain your certificate.


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Invoices and certificates

Your invoices and obtained certificates can be consulted and printed in your personal user zone. Log in to the website and click on the button that contains your name at the top of the page. Here you can find the “My purchases” and “eLearning” parts, that contain the necessary documents.

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Edit my profile

You may at all times edit your provided information in the “my profile” part.

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Favorites

You can place any video in your favorites. This way, the selected videos can be consulted or purchased at a later time.

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Chronological

In this part you can find the latest videos and innovations. It’s a quick filter that ranks the videos from most recent to less recent.

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Speaker

Here you can find a list of all the VetTube authors, with picture and curriculum vitae.

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Help

Go to the help section if you encounter any problem or if you have questions.

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FAQ

If you have further questions about VetTube, we recommend you to consult the FAQ part before contacting us. This way, it is very likely you will get your answer immediately, since the frequently asked questions and their answers have been listed in this part.

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Top 5 (per species)